Whether you’re organizing a corporate event for 10 or 10,000 you’ll want to make sure you are choosing the right transportation provider. While recommendations are a start, there are several key questions to ask when hiring a ground transportation partner. In order to ensure reliable, safe and stress-free transfers, meeting planners will want to consider details such as, fleet capacity, vehicle conditions, staff knowledge and safety protocol. Here are several questions to ask when booking transportation:
Can my entire group be accommodated properly?
Does the transportation provider have the ability to accommodate your entire group? What type of vehicles does the company offer? A corporate transportation partner will have an extensive fleet consisting of motor and mini coaches, executive vans, sedans and luxury limos. Do they have to outsource? Ideally you’ll want a transportation partner that owns all of its vehicles, with an up-to-date, well maintained fleet and professional, experienced chauffeurs.
What is the company’s specialty?
Are they adept at handling large group transfers? Can they manage several shuttles for event transfers? Do they understand, and are they able to meet the expectations of corporate event transfers? Do they offer executive airport transfers with chauffeur meet & greet service? Will they prepare a manifest?
Does the company have safety guidelines in place?
Does the company have insurance and safety guidelines to follow? Are drivers professionally trained? How long has staff been with the company? Are there emergency systems in place? Do they offer vehicles that meet ADA requirements? At BEST-VIP Chauffeured we engaged Lytx, the leader in video-based driver safety programs. In the windshield of all our vehicles, you’ll see a Lytx DriveCam™ Event Recorder, which captures audio and video of driving activities occurring inside and outside the vehicle. The DriveCam ensures you are safely delivered to your destination.
What is the policy regarding the last-minute changes/additions?
No matter how much you plan, change seems inevitable. You’ll want a transportation partner that is flexible, responsive and accommodating. Ask if the company has a live support team available 24/7. Do they have a large enough fleet to easily handle last minute changes or additions? What is their cancellation policy?
Can the transportation company service other parts of the country?
Once you’ve done the research to find a transportation partner you trust, why start the process all over again in a new city or with a new client.
Look for a company that can handle transportation across the globe ensuring you’ll have the same level of service and reliability.
The final question: Why should we choose you?
Yes, it can be that simple and direct. Look for a company that can provide a thorough list of benefits and a proven track record. As a meeting planner you’re responsible for the safety of your program. Doing your due diligence is crucial to the well being of attendees. You need a transportation partner who can clearly stand apart from the competition. Asking pertinent questions ahead of time can mean the difference between transportation headaches and transportation bliss.
BEST- VIP Chauffeured Worldwide’s experienced transportation specialists work with you to design a plan that will meet your objectives. You can trust BEST-VIP to go beyond transportation, delivering first-class, safe and reliable group transportation on time and in-style.