John Wayne Airport is pleased to announce the results of its 2013 Passenger Survey. The survey is conducted biannually to measure traveler preferences and satisfaction, found that JWA continues to earn very high approval ratings from visitors and Orange County residents. Survey respondents gave the highest marks in the areas of safety, customer service and cleanliness of the Airport. The survey is conducted in-Terminal and over the phone. Respondents gave the airport an “A” grade for overall customer service, feeling safe and secure and cleanliness. John Wayne Airport Director, Alan L. Murphy stated that “Our 2013 survey confirms that passengers continue to count on John Wayne Airport to deliver safe and convenient air travel.” Read more at: http://ocair.com/NewsRoom/News/2013/NR-2013-12-30.aspx

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